Connect With Our AI Experts
Whether you need guidance on selecting AI tools, want to submit a tool for review, are interested in partnership opportunities, or have media inquiries—our specialists are ready to help you navigate the AI landscape effectively.
How We Can Help
At XPMails, we believe that every organization deserves access to quality AI guidance, regardless of size or budget. Our team includes former AI researchers, experienced engineers, and business strategists who've guided hundreds of organizations through AI transformation. We bring this expertise to every interaction, ensuring you receive genuinely useful guidance—not just surface-level answers or sales pitches dressed up as consultation.
We handle inquiries across the full spectrum of AI-related needs. If you're exploring AI for the first time, we can help you understand where to start and what to avoid. If you're already using AI but struggling to achieve results, we can diagnose issues and recommend improvements. If you're looking to scale your AI operations, we can design and implement comprehensive solutions. And if you represent an AI tool vendor seeking honest review or partnership, we maintain editorial independence while exploring mutually beneficial relationships.
Contact Information & Office Locations
Bucharest Headquarters
Digital Innovation Hub
Bd. Timișoara 26, Sector 6
Bucharest, 060943, Romania
Our headquarters houses our core research and editorial teams, as well as consulting staff who serve clients across the EU and beyond.
Email Directory
General Inquiries:
hello@xpmails.eu
Partnership Opportunities:
partners@xpmails.eu
Press & Media:
press@xpmails.eu
Technical Support:
support@xpmails.eu
Business Hours
Monday – Friday:
9:00 AM – 6:00 PM EET
Weekend Support:
Available for urgent matters via email. Response times may be longer on weekends, but urgent inquiries receive priority handling.
Response Commitment:
We respond to all inquiries within 24 hours on business days. Complex questions or consulting requests may require additional time for thorough response.
Send Us a Message
Our Partner Network
We work closely with leading AI infrastructure providers to deliver comprehensive solutions to our clients. Our partner network has been vetted through our rigorous evaluation process and represents the highest quality AI service providers in the market. These partnerships enable us to offer end-to-end solutions that span strategy, implementation, and ongoing optimization.
EngineAI
AI engine optimization and advanced automation for enterprise environments.
Visit EngineAI →LinkCircle
Semantic linking strategies for improved SEO and content discoverability.
Visit LinkCircle →Email Infrastructure Partners
For advanced email infrastructure and deliverability solutions, we partner with these leading platforms to ensure our clients' communications reach the right audience effectively.
Find Our Office
Address: Bd. Timișoara 26, Sector 6, Bucharest, 060943, Romania
Transit: Easily accessible by metro (M1, M3), bus, and nearby parking facilities
Frequently Asked Questions About Contacting Us
How quickly will I receive a response?
We respond to all inquiries within 24 hours on business days. For general questions, you may receive a response within a few hours. For complex consulting inquiries or partnership proposals, our team may need additional time to provide a thorough response—we want to ensure we understand your needs fully before responding with useful guidance.
I want to submit an AI tool for review. What's the process?
We welcome tool submissions through our contact form. Select "Tool Submission for Review" as your inquiry type and provide details about the tool, its use case, and what makes it noteworthy. Our editorial team reviews submissions weekly and will contact you if we decide to include the tool in our evaluation queue. Please note that submission doesn't guarantee review, and we don't accept payment for reviews—we evaluate tools on merit alone.
What types of partnerships do you offer?
We offer several partnership types: Technology partnerships where we integrate with and recommend your AI platform, Content partnerships including sponsored articles and expert contributed content, Affiliate partnerships for tools we genuinely recommend (these never influence our editorial independence), and Consulting partnerships where we recommend your services to clients needing specialized expertise. All partnerships maintain clear separation between commercial relationships and editorial content.
I'm a journalist writing about AI. How can XPMails help?
We regularly provide expert commentary for media outlets covering AI topics. Our team includes former researchers and industry veterans who can provide context, clarify technical concepts, and offer perspectives that enrich AI coverage. Contact us through our press inquiry email or select "Media/Press Inquiry" in the contact form. We can arrange interviews, provide background information, and in some cases connect journalists with relevant experts from our network.
Do you offer on-site consultations?
Yes, for organizations within reasonable travel distance from our Bucharest office or with budget for travel, we offer on-site consulting engagements. These typically involve intensive workshops or assessments that benefit from in-person collaboration. For organizations further away, we offer comprehensive remote consulting that achieves similar outcomes through video collaboration and asynchronous work. Contact us to discuss your specific situation and we'll recommend the most effective approach.
What information should I include in my consulting inquiry?
The more context you provide, the better we can help. Include information about your organization (size, industry, current AI usage), your specific challenges or objectives, your timeline and budget constraints, and any existing technology investments you'd like us to evaluate. Even if you don't have all this information, partial context helps us understand your needs and provide useful initial guidance while we gather more details.
Ready to Start Your AI Journey?
Whether you're exploring AI for the first time or looking to optimize existing implementations, our team is ready to help. Every conversation starts with understanding your needs—no sales pressure, just genuine guidance from AI experts who've been where you are.